Help is Available

If you or someone you know is having a mental health crisis please contact the Mental Health Crisis Line at (709) 737-4668 or toll free 1-888-737-4668.

Local Calls

(709) 737-4668

Toll Free


Where to Turn

Provincial Help Lines, Clinics, and Hospitals.

Planned Parenthood – 2SLGBTQIA+ Warm Line

Planned Parenthood NL’s 2SLGBTQIA+ Warm Line is a peer support service run by and for 2SLGBTQIA+ people in Newfoundland and Labrador. This is not an emergency number, but the 2SLGBTQIA+ Warm Line offers peer conversation and support as well as a safe place to access resources.

The Warm Line is available through Online Chat

Call or text: 1-866-230-8041


Survivors Of Suicide Loss Support Group (Eastern)

Phone Number: (709) 726-4223

Mental Health Crisis Line

24 hours: 737-4668 (in the St. John’s area)

Toll free: 1-888-737-4668

St. John’s Status of Women’s Council – Various Supports & Woman Centered Counselling

The St. John’s Women’s Council is committed to supporting anyone identifying as women and non-binary, who experience domestic violence. With key values of acceptance and non-judgment, they work to support and empower each woman as she navigates her own unique circumstances.

Phone: (709) 753-0220



If you are experiencing domestic violence, you are concerned about someone else experiencing it, or if you need support, text or call the Newfoundland and Labrador province-wide domestic violence helpline, available 24/7 at 1-888-709-7090.

Services Include:
  • Right Here, Right Now: woman centered drop-in or call-in counselling (Tuesdays 12:00 – 8:30 PM, Wednesdays 12:00 – 5:00 PM)
  • Clothing boutique and personal care pantry: by appointment only
  • Empowered Together: a drop-in peer support group for any woman impacted by intimate partner abuse (Mondays 6:30 – 7:30 PM)
  • Empowering Ourselves: an 8-week closed group exploring intimate partner abuse
  • Helping Mothers Thrive: an 8-week closed group supporting women whose parenting has been impacted by domestic violence


Toll Free: 1-855- 753-2560

Telephone: (709) 753-2560


DoorWays Program – Telephone and Video Counselling Services

DoorWays provides rapid access to mental health and addictions counselling services ‘one session at a time.’ Doorways Counselling Services are now being offered in-person, via telephone and/or video sessions. Some locations also provide same-day or next day services or appointments by phone. Walk-in counselling services are available without an appointment or referral.

If further counselling is required, staff will work with you to provide access to additional services and supports.

DoorWays is not an emergency service. In an emergency, call 911 or the Mental Health Crisis Line at 1-888-737-4668, or proceed to the nearest emergency department.
St. John’s

Eastern Health advises individuals seeking Doorways (St. John’s) telephone and/or video counselling services.

Tel: call 709-752-4903 to discuss counselling options and arrange a session.

Mondays, Wednesdays and Fridays 8:30 a.m. to 4:30 p.m.

Tuesdays and Thursdays 11:00 a.m. to 7:00 p.m. ( last appointment booked at 6:00 p.m.)

Western, NL

Rural Avalon

To discuss counselling options, please call:

  • St. Mary’s, Holyrood, Whitbourne, Placentia, Bay Roberts, Harbour Grace and Old Perlican
    Tel: 709-945-6513
    Monday to Friday, 8:30 a.m. – 4:30 p.m.
  • Witless Bay:
    Tel: 709-334-3941
    Monday to Friday, 8:30 a.m. – 4:30 p.m.
  • Ferryland and Trepassey:
    Tel: 709-432-2930
    Monday to Friday, 8:30 a.m. – 4:30 p.m.
Clarenville and Bonavista

To discuss counselling options, please call:

  • Clarenville:
    Tel: 709-466-5700 or (709) 466-5723
    Monday to Friday, 9:00 a.m. – 4:00 p.m.
  • Bonavista:
    Tel: 709-468-5318
    Monday to Friday, 9:00 a.m. – 4:00 p.m.
Burin Peninsula

Mental Health and Addictions Services are offered by request, via walk in and virtually, no appointment is needed. These services are available Monday to Friday 8:30 am – 4:30 pm. To discuss counselling options please call:

  • Marystown:
    Tel: 709-279-7900
    Monday to Friday, 9:00 a.m. – 3:30 p.m.
  • Grand Bank:
    Tel: 709-832-1640
    Monday to Friday, 9:00 a.m. – 3:30 p.m.
  • St. Lawrence:
    Tel: 709-873-4283 or 873-2330
    Monday to Friday, 9:00 a.m. – 3:30 p.m.
  • Placentia West Clinic:
    Tel: 709-443-2100
    Monday to Friday, 9:00 a.m. – 3:30 p.m.

2SLGBTQIA+ Warm Line – Planned Parenthood

Call or text: 1-866-230-8041

Online chat:

Monday to Friday: 1pm to 5pm and 6pm to 12am

Saturday and Sunday: 6pm to 12 am




Children, Youth and Anxiety

Anxiety is a normal and expected response to a threat. It’s what helps you notice danger and keeps you safe until a threat passes. Threats are not just about physical safety. Threats can include conflict at home, deadlines or expectations at school, or fitting in with social groups. This brochure includes info for parents and caregivers …

2022-2023 Slate of Nominees to the Board of Directors

Mental Health and Substance Abuse – Youth

A spotlight on Youth experiencing mental health issues, increased substance abuse. Resources and contacts for how to cope.

Talking to Teens About Mental Health – CMHA-BC

CMHA-BC has compiled a resource on how to talk to teenagers about their mental health. This page includes a pdf document (below) to help facilitate the who, what, when and where’s of open communication with teens. This page also contains a downloadable PDF pamphlet.

Open Mind – Youth Mental Health Tools and Resources

The transition between youth and adulthood can be overwhelming for those who may face new experiences, challenges, and pressures. With the addition of a global pandemic, resources for physicians, parents, teachers, and youth are more necessary than ever. Open Mind BC has a wealth of information and support services.

CMHA National- Mental Illnesses Brochures

Mental illnesses and disorders are complex and varied. Find brochures and information on specific illnesses for all ages, from children to seniors.

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