Help is Available

If you or someone you know is having a mental health crisis please contact the Mental Health Crisis Line at (709) 737-4668 or toll free 1-888-737-4668.

Local Calls

(709) 737-4668

Toll Free


Where to Turn

Provincial Help Lines, Clinics, and Hospitals.

Planned Parenthood – 2SLGBTQIA+ Warm Line

Planned Parenthood NL’s 2SLGBTQIA+ Warm Line is a peer support service run by and for 2SLGBTQIA+ people in Newfoundland and Labrador. This is not an emergency number, but the 2SLGBTQIA+ Warm Line offers peer conversation and support as well as a safe place to access resources.

The Warm Line is available through Online Chat

Call or text: 1-866-230-8041


Survivors Of Suicide Loss Support Group (Eastern)

Phone Number: (709) 726-4223

St. John’s Status of Women’s Council – Various Supports & Woman Centered Counselling

The St. John’s Women’s Council is committed to supporting anyone identifying as women and non-binary, who experience domestic violence. With key values of acceptance and non-judgment, they work to support and empower each woman as she navigates her own unique circumstances.

Phone: (709) 753-0220



If you are experiencing domestic violence, you are concerned about someone else experiencing it, or if you need support, text or call the Newfoundland and Labrador province-wide domestic violence helpline, available 24/7 at 1-888-709-7090.

Services Include:
  • Right Here, Right Now: woman centered drop-in or call-in counselling (Tuesdays 12:00 – 8:30 PM, Wednesdays 12:00 – 5:00 PM)
  • Clothing boutique and personal care pantry: by appointment only
  • Empowered Together: a drop-in peer support group for any woman impacted by intimate partner abuse (Mondays 6:30 – 7:30 PM)
  • Empowering Ourselves: an 8-week closed group exploring intimate partner abuse
  • Helping Mothers Thrive: an 8-week closed group supporting women whose parenting has been impacted by domestic violence

Mental Health Crisis Line

24 hours: 811

Unable to reach 811?: If you use “Voice over Internet Protocol (VoIP)” or web-enabled telephone services like Canada VRS, Skype or  Google Talk, 811 may not connect. Instead, call 1-888-709-2929 to reach the HealthLine.

Out of Province cell phones will not connect to 811. Please use a landline.


2SLGBTQIA+ Warm Line – Planned Parenthood

Call or text: 1-866-230-8041

Online chat:

Monday to Friday: 1pm to 5pm and 6pm to 12am

Saturday and Sunday: 6pm to 12 am



Lifewise Warm Line

Available 10AM – 12AM Daily

Toll Free: 1-855-753-2560


DoorWays Program – Telephone and Video Counselling Services

DoorWays provides rapid access to mental health and addictions counselling services ‘one session at a time.’ Doorways Counselling Services are now being offered in-person, via telephone and/or video sessions. Some locations also provide same-day or next day services or appointments by phone. Walk-in counselling services are available without an appointment or referral.

If further counselling is required, staff will work with you to provide access to additional services and supports.

DoorWays is not an emergency service. In a medical emergency, call 911. In the case of a mental health or addictions crisis call 811 or proceed to the nearest emergency department. For a full list of available Doorways in your area click here.
St. John’s

St. John’s Doorways Counseling Services is now offering in-person, telephone and/or video sessions.  To arrange a telephone or video session please call 709-752-4903.  Doorways (St. John’s)  is open Mondays, Wednesdays and Fridays 8:30 a.m. to 4:30 p.m.  (last phone/video session booked at 3:30 p.m.) and Tuesdays and Thursdays 11 a.m. to 7 p.m. (last appointment booked at 6 p.m.)

Eastern NL

Doorways are available in Bay Bulls, Bay Roberts, Bell Island, Blaketown, Bonavista, Burin Placentia West, Carbonear, Clarenville, Ferryland, Grand Bank, Her Majesty’s Penitentiary (HMP), Holyrood, Marystown, Old Perlican, Placentia, St. Lawrence, The NL Correctional Centre for Women, Trepassy, and Whitbourne. Please click here for further information.

Central NL

Doorways are available in Baie Verte, Botwood, Gander, Glovertown, Grand Falls-Windsor, Lewisporte, New-Wes-Valley, Springdale, St. Alban’s. Please click here for further information.

Western NL

Doorways are available in Burgeo, Corner Brook, Deer Lake, Norris Point, Port aux Basques, Port Saunders, Stephenville, Stephenville Correctional Centre. Please click here for further information.

Labrador-Grenfell NL

Doorways are available in Black Tickle, Cartwright, Charlottetown, Churchill Falls, Flower’s Cove, Forteau, Happy Valley-Goose Bay, Hopedale, Labrador City / Wabush, Labrador Correctional Centre, Makkovik, Mary’s Harbour, Nain, Port Hope Simpson, Postville, Rigolet, Roddickton-Bide Arm, Sheshatshiu, St. Anthony, St. Lewis, Natuashish. Please click here for further information.


Talking to Teens About Mental Health – CMHA-BC

CMHA-BC has compiled a resource on how to talk to teenagers about their mental health. This page includes a pdf document (below) to help facilitate the who, what, when and where’s of open communication with teens. This page also contains a downloadable PDF pamphlet.

Open Mind – Youth Mental Health Tools and Resources

The transition between youth and adulthood can be overwhelming for those who may face new experiences, challenges, and pressures. With the addition of a global pandemic, resources for physicians, parents, teachers, and youth are more necessary than ever. Open Mind BC has a wealth of information and support services.

CMHA National- Mental Illnesses Brochures

Mental illnesses and disorders are complex and varied. Find brochures and information on specific illnesses for all ages, from children to seniors.

Children, Youth and Anxiety

Anxiety is a normal and expected response to a threat. It’s what helps you notice danger and keeps you safe until a threat passes. Threats are not just about physical safety. Threats can include conflict at home, deadlines or expectations at school, or fitting in with social groups. This brochure includes info for parents and caregivers …

Mental Health and Substance Abuse – Youth

A spotlight on Youth experiencing mental health issues, increased substance abuse. Resources and contacts for how to cope.

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